Frequently Asked

Your first appointment is a comprehensive consultation — typically 60-90 minutes — where we discuss your full health history, current concerns, and goals. You’ll never feel rushed. We may order labs or recommend next steps based on what we discover together.

No referral is needed to book with us. You can self-refer for any of our services.

Many of our services — consultations, follow-ups, ADHD care — can be done virtually via secure video. Procedures and aesthetic treatments require in-person visits at our Niagara Falls location.

Most of our services are not covered by OHIP. We provide receipts that you can submit to extended health benefits where Nurse Practitioner services are covered.

Pricing varies by service — please see our Services page for details. Detailed quotes are provided at consultation.

We accept all major credit cards and offer payment options for treatment packages. Please ask at your consultation.

All booking is done online through our secure Jane portal. Click any “Book Now” button to choose your service and time.

We ask for 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may be charged the full session fee. See our full Cancellation Policy for details.

We use Jane App, a PHIPA-compliant Canadian electronic medical record system. All data is encrypted in transit and at rest. See our Privacy Policy for full details.

Yes. Under PHIPA you have the right to access your personal health records. Contact us at rootedwomenshealth@outlook.com to make a request.